Terms of Use

Welcome to Srjana. These Terms of Use govern your access and use of our website https://srjanaindia.com/ and the services provided by Srjana. By using our Site, you agree to comply with and be bound by these terms. Please read them carefully before using the Site. If you do not agree with these terms, you must not use the Site.

General Use

By accessing or using this Site, you warrant that you are at least 18 years of age or accessing the Site under the supervision of a parent or legal guardian. All users must agree to abide by the terms, applicable laws, and regulations when using the Site.

Products and Services

All products listed on the Site are subject to availability. Prices for products and services are subject to change without notice. We reserve the right to discontinue any product at any time without prior notice. We also reserve the right to refuse or limit any order you place with us.

We aim to display product colors and details as accurately as possible. However, we cannot guarantee that your monitor's display of colors will be accurate.

Orders and Payments

  • When you place an order on our Site, you are offering to purchase a product subject to these Terms of Use. All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order if payment is incomplete, fraudulent, or for any other reason at our discretion.
  • Payment methods include credit/debit cards, UPI, net banking, or other options available on the Site. All transactions are secure and processed through trusted third-party payment gateways like Razorpay or Eazebuzz.

Shipping and Delivery

  • Shipping and delivery timelines vary based on location. We strive to meet our estimated delivery dates, but we cannot guarantee these times due to unforeseen circumstances.
  • Risk of loss and title for purchased items pass to you upon delivery to the shipping carrier.

Returns, Refunds, and Exchanges

  • We do not accept returns; however, we offer exchanges within 10 days of delivery, provided the product is in its original, unused condition with all packaging intact. Please note that custom-made or personalized items may not be eligible for exchange. We appreciate your understanding and support.
  • To initiate a exchange, you must contact us at sales@srjana.com to request a return authorization.

Intellectual Property

  • All content, including but not limited to text, graphics, logos, images, and software on the Site, is the property of Srjana or its licensors and is protected under Indian and international copyright laws.
  • You may not reproduce, distribute, modify, transmit, or otherwise use any of the Site content without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Srjana India will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our Site or products. This includes but is not limited to loss of profits, business interruption, or loss of data.

User Conduct

  • You agree not to use the Site for any illegal or unauthorized purpose. This includes harassment, abusive language, impersonation of others, or any other conduct that may harm Srjana or its users.
  • We reserve the right to terminate your access to the Site if we believe you are engaging in prohibited activities or violating these Terms of Use.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or practices of any third-party sites. Visiting such sites is at your own risk, and we recommend reviewing their terms and policies.

Changes to Terms

We may update these Terms of Use from time to time to reflect changes in our business or legal obligations. Any changes will be posted on this page, and continued use of the Site constitutes your acceptance of any changes.

Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of Noida, India.

12. Contact Information

If you have any questions or concerns about these Terms of Use, please contact us at info@srjana.com